Customer Experience Certification Workshop free download

Customer Experience is fast becoming the industry standard in marketing, and HR (employee experience) Many companies have set up departments within their organisations to focus on Customer Experience . Unfortunately there aren’t too many people who have much knowledge of Customer Experience (CCX) The 12-Steps to developing a great CEM programme are outlined in the workshop . The workshop will discuss the benefits of CEM for an organisation, the benefits and the value of CX (CX) and the importance of customer experience management (CEM) The workshop includes a customer journey map and the 12-step guide to CEM (CCXP) and how to get CX certification .

What you’ll discover in Consumer Experience Qualification Workshop

  1. The distinction between consumer experience (CX) as well as Client Experience Administration (CEM)
  2. The advantages of CEM for an organisation
  3. Consumer Journey Mapping
  4. Instances of Best practice companies and also exactly how they reached be the very best
  5. The web link between Consumer Experience and Customer Commitment
  6. The 12-Steps to developing a fantastic CEM programme
  7. Exactly how to get Licensed (CCXP)


Client Experience is fast becoming the market criterion in marketing, and HR (employee experience). Numerous companies have set up divisions within their organisations to concentrate on Client Experience. Companies have actually even set up Director and VP level positions for Customer Experience. Regrettably there aren’t way too many individuals who have much understanding on Client Experience. As a result the need for individuals with customer experience understanding (as well as certification) is really high.

I have been supplying this workshop to customers around the globe for over a decade currently. This workshop will take you from finding out the fundamentals of Customer Experience, right to innovative topics within Client Experience. Generally charged at $2000 for a workshop, this training course is being supplied on Udemy at an affordable rate! The video clips in the workshop are really edited recordings from real workshops that I’ve delivered. That suggests you will obtain the exact same value, as a person who participated in the real-time variation of the workshop.

Who this course is for:

  • Customer Engagement Managers / Directors
  • Business Owners & Entrepreneurs
  • Customer Service Managers / Directors
  • Customer Experience Managers / Directors
  • Head / Director of Customer Insights
  • Social Media Managers
  • Senior Marketing Managers / Directors
  • Chief Customer Officers
  • Vice President of Marketing
  • General Manager
  • Director of Business Development
  • Director of Operations
  • Directors / MDs / CEOs
  • Brand Managers
  • Senior Executives
File Name :Customer Experience Certification Workshop free download
Content Source:udemy
Genre / Category:Marketing
File Size :2.40 gb
Publisher :Dr Osman Khan
Updated and Published:06 Jun,2022

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File name: Customer-Experience-Certification-Workshop.rar
File Size:2.40 gb
Course duration:4 hours
Instructor Name:Dr Osman Khan
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