The average salary for a Customer Success Manager is around $70,000 a year . This is a new industry, and there is no college education or official certificate that you can get . As long as you have the right knowledge, skills and attitude, you can become a customer success manager . The investment in this course is worth much more than the few dollars of investment to enroll in this online course . If you get just one single idea, that allows you to retain one extra customer a year, would that be worth more than an investment of this course on how to reduce churn? If you are already an experienced CSM, and you are searching for new ways to tackle your churn problem, ask yourself,Authentication failed. Unique API key is not valid for this user.
Who this course is for:
This is a begginer – intermediate level course which requires the student to have a working understanding of what customer success is, churn, retention, etc., in order to get the most our of this course. It is highly recommended for you to previously take and completed the “Customer Success Manager 101: Foundations to your CSM career” course, or to already have a basic knowledge about Customer Success Management
Anyone who is looking for new ways to reduce churn in ther company and increase retention
Entrepreneurs, VPs of Sales, or anyone responsible of sales, that is looking for ways to increase revenue and/or profits in the company
Professionals trying to retain their customers for longer periods of time and reduce their loss of clients
File Name :
Customer Success: How to Reduce Churn and Increase Retention free download