Effective Communication in Credit and Collections will examine and explore the ways in which the credit and collections team communicates with customers, with salespeople, with senior management and with co-workers in other departments . Explore how to improve communications between the credit department and senior management . Identify new tools and methods for engaging with customers to quickly collect delinquent debts . Explore the ways that emails can and should be used— and how that emails should not be used in credit and collection . Explore and explore how to learn ways in . which emails should and . should be . used in . credit and . collections, and how to . learn and explore communication strategies in general as well as:Authentication failed. Unique API key is not valid for this user.
Who this course is for:
Anyone interested in accounting , finance, bookkeeping or related fields.
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Effective Communication in Credit and Collections free download